Privacy Policy

This Privacy Policy explains how RankBoard(Canopy Solutions) collects, uses, and protects your information when you use https://rankboard.in (the “Platform”). Our business and contact details are listed at the end of this page.

1. Information we collect

We collect information you provide when you register and use the Platform: your name, email address, phone number, preferred language, and examination preferences. We also collect usage data such as tests attempted, scores, device and log information, to operate and improve the service.

2. Why we collect it and how we use it

We use your information to create and manage your account, deliver access to purchased products, display your results and rankings, provide customer support, send service-related communications, prevent fraud and misuse, and comply with legal obligations. We process your data on the basis of your consent, the performance of our contract with you, and our legitimate interests in operating the Platform.

3. Payment information

Payments are processed by our payment partner, Razorpay. We do not collect or store your full card numbers, UPI credentials, or bank login details. Razorpay processes such data under its own privacy practices and applicable regulations.

4. Cookies and sessions

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Platform is used. You can control cookies through your browser settings, though some features may not work without them.

5. Sharing of information

We do not sell your personal information. We share it only with service providers who help us operate the Platform (such as payment, hosting, and communication providers), or where required by law or to protect our rights.

6. Data security and retention

We apply reasonable technical and organizational measures to protect your information. We retain personal data for as long as your account is active or as needed to provide the service, resolve disputes, and meet legal requirements.

7. Your rights

You may access, correct, or request deletion of your personal information, or withdraw consent, by contacting us using the details below. We will respond in accordance with applicable law.

8. Children

The Platform is intended for users preparing for competitive examinations. If you are a minor, you should use the Platform only with the involvement of a parent or guardian.

9. Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page with a revised date.

10. Contact

For privacy questions or requests, contact us using the details below.